What we do
We help people create one-of-a-kind engagement rings — designed from scratch, guided by real experts, and made to mean something.
How we work
This isn’t traditional eCommerce. There are no SKUs, no carts, no shortcuts. Every customer works directly with someone on our team to design something personal, from first idea to final piece.
That makes this a harder problem than it looks, and a much more interesting one to solve. That creates a different kind of work environment:
- You’ll own real outcomes, not just tasks
- You’ll work directly on meaningful, high-stakes customer moments
- You’ll be trusted to think, not just follow a script
- You’ll help shape how this business scales, not just operate within it
We’ve proven the model works. Now we’re growing, and looking for people who want to build something, not just maintain it.
Comprehensive benefits: healthcare, dental, disability
In-office coffee and snacks
401k match
In-person and virtual team building events
Ellen Jang-Milsten
Manager, Diamond & Gem Experts
“ I feel lucky to be a part of an environment that encourages and offers opportunities to learn. If you're looking to join a team of motivated individuals working together to build an incredible company, this is it. ”
Kai Hsu
Head of Operations
“ I love the culture here! It's a balance of having a great deal of ownership over your work, with still having plenty of support to succeed and grow. Very few organizations strike that balance well, and it makes for an incredible work environment. ”
Ava Kenny
Product Manager
“ I had a vision for what my dream job would look like: meaningful and challenging work, a smart and supportive team of colleagues, opportunities to learn and grow and make an impact. Turns out, CustomMade checks all those boxes for me, and way more. ”
Meet some of our team
Seth Rosen
Co-Founder, CEO
Maria Christopher
Photographer
Jane Wilkens
Operations
Ryan Davis
Co-Founder, Product
Ty Wilson
Co-Founder, Marketing
SK Davidson-Catalano
Manager, Jewelry Consultants
Sasha Shusteff
Co-Founder, Engineering
Christina Roberts
Software Engineering