Position Title: Fulfillment Coordinator
ABOUT THE COMPANY
At CustomMade, our mission is to help change the way our society gets engaged - making it more personal and open to all, and a little bit less materialistic. Getting engaged is special. The way we buy an engagement ring should be just as special. To do that, we’ve reimagined the engagement ring purchase experience, offering 100% custom design, attentive individualized service, and affordable pricing. Every piece we create is unique, just like the people and stories behind them.
We have a proven business model and are in the midst of rapid growth. We need your help scaling our operations and continuing to raise the quality bar for our one-of-a-kind experience.
ABOUT THE OPPORTUNITY
This is an opportunity to build hands-on business experience by joining the Operations team of a growing startup. You’ll be part of our head office hub - coordinating and handling the physical items involved in our process: gemstones, precious metals, and most importantly our finished pieces. That work is critical to the seamless customer experience at the heart of our business. Every day we handle valuable custom pieces with significant emotional importance to the customer.
We are looking for a trusted and capable team member. To succeed, you’ll need a unique blend of operational fortitude, multi-tasking ability, and communication finesse. You’ll ensure items are moving properly, and coordinate across our in-office and remote teams. You’ll report to the Associate Operations Manager. This is an in-office position.
This role is full-time and includes a range of benefits: Medical, Dental, 401K matching, Paid Time Off, in-office snacks.
QUALIFICATIONS, SKILLS, & ABILITIES